Confusing invoices?
Unexplained charges?
Incomplete or late deliveries?
Unresponsive service calls?
Uniforms dirty or not repaired?
Route manager turnover high?
Service requests ignored... Phone calls overlooked... Ongoing issues dismissed...
Sound familiar? These are problems customers reported experiencing with their national laundry chains.* Our customers tell us how much they appreciate our personalized attention to their service needs.
When compared to the national laundry services, customers of locally owned laundries like TriState stated that they believed their interests were better met by locally owned launderers when considering timely responses to problems, the quality of service personnel and fair-billing policies, as reported in a recent study conducted by Market Measurement.*
Our route sales representatives, on average, have been with TriState Industrial Laundries for ten and one-half years. This means a dedicated employee with the experience and knowledge handles your account professionally, answering questions and promptly solving any service issues.
Contact Us to find out how we deliver better, personalized services, are easy to reach, and are more responsive to your needs.
* Rental Uniform Market Assessment Study. Market Measurement, Inc. 2006